Power Couples Rock Game

Carriers

We use the following carriers:USPS, UPS and FedEx.

Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers. 

Shipping Rates

The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to. 

Back Orders 

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment. 

Thanks for purchasing our products at www.PowerCouplesRock.com.

In order to be eligible for a refund, you have to return the product within 30 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way.

After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase.

For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.

If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund.

Restocking Fee
All items are subject to a 10% restocking fee, this will be deducted from your refund.

We do not refund the original shipping and handling that you paid on the order. 

If anything is unclear or you have more questions feel free to contact our customer support team at admin@powercouplesrock.com

Pre-Order items will take longer to shipped due to release date and demand of product. Your product will arrive in time for the holidays.